App / Live
Your 999vb account puts bKash and Rocket right inside the deposit counter — no detours, no third-party checkout pages. Every transaction you make is logged in your account history so you can match wallet records at any point.
Opening the deposit counter on 999vb takes you directly to a short form — no long menus to get through first. We surface bKash and Rocket as the two primary wallet rails because they are the ones that work without a bank visit. Pick the wallet you already use on your phone, type the amount that fits your session, and confirm it from within the wallet app. Your balance updates in your 999vb account once the wallet confirms the transfer on its end.
Log in and tap the wallet icon inside your 999vb account. The deposit counter opens directly — you will see the available wallet options listed there.
Select the wallet you want to send from. The counter shows the destination number and any reference code you need to include in your wallet transfer.
Type the amount in the field shown, then complete the transfer inside your bKash or Rocket app using the reference provided.
Once your wallet confirms the transfer, your 999vb balance reflects the deposit. If it does not appear, open a support query with the wallet transaction ID.
Withdrawals from your 999vb account go back to the wallet you used for your deposit — bKash or Rocket. We route payouts this way to keep your wallet ownership consistent and to give you a clear paper trail between what left your account and what arrived in your wallet. Head to the withdrawal section inside your account area, choose the wallet rail, and enter the number registered to that wallet. The amount field will reflect what is available in your account balance.
From your logged-in account, navigate to the withdrawal area. You will see your available balance and the wallet options configured for your account.
Choose bKash or Rocket. Enter the mobile number linked to that wallet exactly as registered — a mismatch will hold the withdrawal for review.
Type the amount you want to withdraw. The form shows the balance available. Submit only after confirming the wallet number is correct.
Follow any verification prompt shown on screen. Once submitted, your account status updates to pending — check the transaction record for the current state.
Your 999vb account may prompt a verification step at certain points — when you first withdraw, when the amount crosses a threshold set in your account terms, or if your wallet number changes. We do not publish a fixed document list here because the fields shown in your account area are the authoritative source; they reflect what is required for your specific account state. When a verification prompt appears, follow the instructions displayed on that screen exactly. Do not submit documents or information beyond what the form requests.
Your account will show a prompt when a check is needed. The prompt appears in the account area — do not ignore it, as unresolved checks can pause withdrawals.
Fill in what the verification screen asks. We do not request more than what appears there. If a field seems unexpected, reach out to support before proceeding.
Part of the check confirms that the wallet you withdraw to is registered in your name. Have your bKash or Rocket account details ready to match what you enter.
If the verification screen does not advance after you submit, open a support ticket immediately. Include the step you were on and any reference number shown.
We configure two wallet rails for Bangladesh accounts: bKash and Rocket. Both are available for deposits and withdrawals directly inside your 999vb account area. Availability depends on your local law and eligible regions. Check the deposit counter in your account for the current method status — what appears there is the live configuration for your account.
Deposit and withdraw using your bKash mobile wallet. Enter the destination number and reference shown in your 999vb deposit counter, then confirm from within the bKash app.
Rocket transfers work the same way — select Rocket in the deposit or withdrawal screen, follow the reference shown, and complete the transfer in your Rocket app.
Every deposit and withdrawal on your 999vb account generates a transaction record you can view inside the account history tab. Matching that record to your bKash or Rocket statement is straightforward if you keep the reference number from each transfer. Discrepancies are almost always a mismatch in reference codes or a wallet confirmation that arrived after a short delay — not a missing transaction. Check both sides before opening a support query.
Each deposit counter session on 999vb shows a unique reference. Copy it before you leave the deposit screen. You will need this to match your wallet's transaction history to the account record.
Your account history shows statuses such as pending, confirmed and rejected. Pending means the wallet transfer has not yet been verified on our end. Confirmed means the balance has updated.
The history tab inside your 999vb account lists every transaction in date order. Use the date and amount to cross-reference with the corresponding wallet statement entry.
Save the wallet SMS or in-app receipt for every transfer. If a transaction stays in pending beyond what your wallet confirms as sent, that receipt is what support will ask for first.
Account safety on 999vb covers four practical areas: confirming you are on the right domain, linking only wallets registered to your name, following the identity steps shown in your account, and knowing the published support path when something needs attention. None of these require extra software — they are part of how you interact with your account on any device.
Always access your account through 999vb. Bookmark it from your browser after your first login. Phishing attempts often use near-identical domain names — check the address bar before entering credentials.
The name on your 999vb account should match the name registered to your bKash or Rocket wallet. A mismatch can hold withdrawals until the discrepancy is resolved through the verification step in your account.
We only process withdrawals to a wallet number that has been confirmed as belonging to your account. Do not add a wallet number that belongs to another person — it will be flagged during verification.
If any transaction or account step looks wrong, reach out through the support contact published in your account area. Keep the transaction reference and wallet receipt ready before you start the conversation.
These are the questions we hear most often about deposits, withdrawals and account checks on 999vb. If yours is not here, the support route in your account area is the right next step.
Your 999vb account supports bKash and Rocket for deposits. Open the deposit counter when logged in — the wallets configured for your account appear there with the destination details you need to complete the transfer.
Check your wallet app first to confirm the transfer was sent with the correct reference. If the wallet shows it as sent but your 999vb balance has not updated, open a support query and include the wallet transaction ID and the reference from the deposit screen.
Go to the withdrawal section in your 999vb account, select Rocket, and enter the mobile number registered to your Rocket account exactly. Any mismatch between the number and your account identity will put the withdrawal into a review hold.
Pending means the transfer is queued and has not yet been sent to your wallet. It can also mean a verification step in your account is unresolved. Check your account area for any open prompts, and do not submit a duplicate withdrawal request while one is already pending.
The fields shown in your account's verification section are the authoritative requirement — we do not publish a fixed list here because it depends on your account state. Follow the on-screen instructions and contact support if any step does not advance after you submit.
The deposit counter in your 999vb account shows any minimum amount applicable to your account at the time of the transaction. We do not publish a universal figure here as it can vary — check the counter directly before entering an amount.